Shipping

1. Production time

Because each item is printed fresh for your order, please allow 1–3 business days for production before your package ships. Personalized and larger orders may take slightly longer. During season openers and holidays, production can take a little more time — we'll let you know if there's a delay.

2. Shipping options and rates

You'll see the exact shipping cost at checkout before you pay. We currently offer:

• USPS Ground Advantage — $5.99. Typically 3–6 business days in transit.
• USPS Priority Mail — $12.99. Typically 2–3 business days in transit.

Transit times are the carrier's estimates and start after production, not from the moment you order. They are not guarantees.

3. Where we ship

We currently ship within the United States, including Alaska and Hawaii. We do not ship internationally at this time. If you're a shop outside our normal service area, get in touch through our wholesale page.

4. Tracking

As soon as your order ships, we'll email you a tracking number and a link to follow it. If you don't see the email, check your spam or junk folder, then contact us.

5. Addresses

Please double-check your shipping address at checkout. We're not responsible for packages delayed, returned, or lost because of an incorrect or incomplete address. If a package comes back to us as undeliverable, we can reship it at your expense or refund it less the original shipping.

6. Delays, loss, and damage

Once we hand a package to the carrier, delivery is in their hands. We aren't responsible for carrier delays, weather, or theft after delivery. That said — if your order arrives damaged or doesn't arrive at all, contact us and we'll help make it right. See our Returns policy.

7. Taxes

Any applicable sales tax is calculated and shown at checkout before you pay.

8. Questions about an order

Email contact@arkossystems.com with your order number and we'll take a look.